A place for ideas that are
still unfolding.
Some pieces begin with real estate. Others begin with teaching, sales, customer experience, leadership, or a question I cannot quite leave alone.
Together, they are an evolving record of the ideas I am researching, testing, teaching, and writing about.
Essays, observations, and useful ideas.
Mental Health Supports – You Don’t Have to Do This Alone
Part five of a week-long series on mental health in real estate. We’ve covered a lot of ground…
How to Find Your People
Part four of a week-long series on mental health in real estate . This week, we’ve been moving…
How to Be Hilariously Cheap
Part three of a week-long series on mental health in real estate. This isn’t a new conversation…
The Question Nobody is Asking
Part two of a week-long series on mental health in real estate. What Could You Be Proud Of?…
Realtors Are Hurting. Let’s Start There.
Part One of a Week-Long Series on Mental Health in Real Estate As an instructor for real estate…
Luck Had Nothing to Do with It.
Luck Had Nothing to Do with It. If there ever were an epic underdog story, it’s JK Rowling’s. Let…
The Course In A Box Already Exists. Here’s Where To Find It.
The Course In A Box Already Exists. Here’s Where To Find It. All week I’ve been talking about…
Real Estate Education Starts at the Brokerage Level. It’s Time to Recognize That
Real Estate Education Starts at the Brokerage Level. It’s Time to Recognize That This week, I’ve…
Realtors Are More Educated Than They Think. The Industry Just Hasn’t Caught Up Yet.
Readers, please bear with me. I am going to explain something, but I promise there’s a point worth…
Rethinking Real Estate Education
Rethinking Real Estate Education: Regional Learning, Professional Infrastructure, and the Future…
Upcoming Book | Managing the Customer Experience for Small Businesses and Entrepreneurs
Coming Soon | Managing the Customer Experience for Small Businesses and Entrepreneurs My second…
Upcoming Course | Customer Service and Home Warranty (BLDC 1010)
BC Home Builders Licensing Class Upcoming Course | Customer Service and Home Warranty (BLDC 1010)…
Upcoming Class | Customer Service
Upcoming FVREB Class | PDP Accredited I will be instructing a full-day PDP-accredited customer…
Economic Forecasts vs. Dirt-Under-Your-Boots Intelligence
Economic Forecasts: Do the Builders Really Care? Recently, I have been noticing a growing trend…
Sales vs. Marketing: The Ongoing Battle
The Disagrements Between Sales and Marketing Sales vs. Marketing: The Ongoing Battle While writing…
Do Open Houses Actually Find Buyers? It Depends Where You Are.
Will You Get Buyers from Your Open House Yesterday I was teaching a personal branding class for…
The Burger Product
The Burger Product, A Conversation About Organizational Culture If you’re alive and always on the…
The Process of Writing a Book
The Publishing Process I’ve been working on my second book for a while now, and people often ask…
explaining?
If an idea, product, or problem deserves clearer language, I would be glad to hear about it.